Frequently Asked Questions

At Harry's Cleaning, we provide professional and reliable exterior cleaning services in Uckfield, East Sussex, and the surrounding area. We’ve answered your most common questions below to make booking our services simple and straightforward.

Our Exterior Cleaning Services ✨

• What exterior cleaning services do you offer? Harry's Cleaning specializes in a full range of services for your home or commercial property, including professional window cleaning, gutter clearing, fascia and soffit cleaning, pressure washing, and conservatory roof cleaning. You can find a complete list of our services and details on our Services Page.

• How long do your services typically take? Service times can vary depending on the size of your property and the specific service. As a general guide:

  • Regular window cleaning appointments are usually 30-60 minutes.

  • Gutter clearing takes approximately 2 hours.

  • Fascia and soffit cleaning takes about 3 hours.

  • Conservatory roof cleaning takes approximately 3 hours. You'll get a more specific time frame when you book.

• Do you offer regular window cleaning services? Yes, we offer both one-off and regular window cleaning services to keep your windows sparkling all year round. Our most popular options are scheduled on a 4-week or 8-week basis.

• How often should I have my gutters cleared? We highly recommend having your gutters cleared at least once a year to prevent blockages, which can lead to expensive water damage.

• What products do you use for your cleaning services? For all our exterior cleaning services, we use professional-grade, eco-friendly cleaning solutions that are safe for your property, pets, and the environment.

• Are you insured? Yes, we are a fully insured business. We carry £5 million in public liability insurance for your peace of mind. We are also proud members of all leading trade associations, demonstrating our commitment to professional standards.

Quotes & Booking 🗓️

• How do I get a quote for my cleaning service? We provide quotes based on photos of your property. For a free, no-obligation quote, simply send us clear images of the areas you need cleaned via our website, email, or WhatsApp. This ensures you get a fair and accurate estimate without us needing to visit.

• Do you need to visit my property for a quote? No, we do not visit properties for quotes. We use photos to assess the scope of the work and provide you with an honest price.

• What payment methods do you accept? We accept bank transfers, cash, and card payments. You will receive all payment details when you confirm your booking.

Service Day Information 🏠

• Do I need to be home when you perform the cleaning service? No, you don't need to be home as long as we have clear access to the areas that require cleaning. Please ensure any locked gates are open for us.

• What areas do you cover for your cleaning services? We are based in Uckfield, East Sussex, and primarily cover a 7-mile radius. We may travel further for an additional service charge. Please contact us to confirm if we can serve your location.

• Do you clean in all weather conditions? We work in most weather conditions. However, for the safety of our team and to protect your property, we may reschedule in extreme cases such as high winds, heavy rain, or snow.

Customer Service & Contact 📞

• What happens if I'm not satisfied with the service? Customer satisfaction is our priority. If you have any concerns after a service, please contact us within 24 hours, and we will do our best to resolve the issue for you.

• How can I contact Harry's Cleaning? You can reach us by phone, email, or WhatsApp. All our contact details can be found on our Contact Us page.